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Windows 8.1 Administration: Essentials & Configuration: Pocket Consultant by William R. Stanek

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Chapter 6. Managing remote access to workstations

Windows 8.1 has several remote connectivity features. With Remote Assistance, users can send invitations to support technicians, enabling the technicians to service a computer remotely. With Remote Desktop, users can connect remotely to a computer and access its resources. In this chapter, you’ll learn how to configure Remote Assistance and Remote Desktop. Typically, neither the Remote Assistance feature nor the Remote Desktop feature is enabled, so you must enable these features manually.

Remote Assistance and Remote Desktop can function through Network Address Translation (NAT) firewalls. ...

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