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Windows® 7 Inside Out, Deluxe Edition by Carl Siechert Ed Bott and Craig Stinson

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Chapter 28. Troubleshooting Windows Errors and Crashes

Reporting Problems and Finding Solutions

Checking for Solutions to Problems

Using Troubleshooters to Solve Problems

Using Problem Steps Recorder to Get Help

Reviewing Problem Reports with Reliability Monitor

Troubleshooting Hangs and Other Problems with Resource Monitor

Digging Deeper with Event Viewer

Understanding Stop Errors

Recovering from a Crash

TO paraphrase a popular bumper sticker from an earlier era, stuff happens. Although occurrences are far fewer with each new version of Windows, applications hang (stop responding) or crash (shut down unexpectedly). Once in a while, a feature of Windows walks off the job without warning. And on rare occasions, the grim BSOD (the “blue screen of death,” ...

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