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Voice Application Development with VoiceXML by Leon Henry Squire, John O'Reilly, Kenneth Michael Farley, Rick Beasley

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Chapter 7. The VoiceXML Development Process

IN THIS CHAPTER

Requirements

Architecture

Design and Implementation

Metrics Definition

Testing of the VoiceXML Application

Deployment

Summary

Developing VoiceXML applications requires a disciplined approach, not much unlike traditional iterative development. The primary functional areas recommended to develop and deploy VoiceXML applications are

• Requirements

• Architecture

• Design and implementation

• Metrics definition

• Testing

• Deployment

These areas are common in established application development environments. Their implementation varies, often due to the implementation language used for development. This chapter does not attempt to define terms you already know. Instead, we'll ...

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