Truth 57You Have to Talk to Them, Even if It's After Hours

In Truth 56 I described my job at Microsoft managing Corporate Procurement. In this job I had two peers: a European manager and an Asia Pacific manager. The European manager was based in London, and the Asia Pacific manager was based in Japan. To better ensure that the various procurement organizations worked well together, I realized that I needed to focus on building a relationship with each of my peers. We decided to put a simple communications plan in place to help the relationship-building.

I established a pattern of regular biweekly phone calls, which I made with each of my peers. We agreed up front to block out the time on our calendars regardless of our agendas and to take only ...

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