Index

A

AAMT (American Association for Medical Transcription), 25

accent neutralization, 207

accounting processes, 91

accumulation of resources, 235

acquisition, history of offshoring, 155-156

advisory firms, 259

alignment, vendor evaluation, 126

allocation of resources, as managerial role, 177

alternate trade adjustment assistance (ATAA), 232

American Association for Medical Transcription (AAMT), 25

American Express, 152, 160

analysis and strategy formulation process (value chain approach), 52

analysis, as managerial role, 176-177

analytical skills, 183-184

Apollo Hospitals Group, 32

Apple, differentiation strategy, 53

Argentina, 271

AskSunday, 253

asset specificity (TCE transaction variable), 58

ATAA (alternate trade adjustment assistance), ...

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