QUESTION 30

HOW DO MY STAFF PERCEIVE THEIR RELATIONSHIP WITH MANAGEMENT?

Why it’s important: How people think they are perceived by management affects their performance.

Question 21 looked at which factors motivate/demotivate staff. How effective the motivational factors are will depend on how the member of staff feels about the organisation they work for. If they feel that they are not trusted or respected by the organisation/management, it is very unlikely that you will be able to motivate them.

Research within a university faculty in 2002/3 found that how people perceived their relationship with the management of the faculty affected significantly their level of motivation. When people felt that they were respected and trusted by management, ...

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