QUESTION 21

HOW CAN I MOTIVATE STAFF?

Why it’s important: Managers achieve results through their staff. A well-motivated staff deliver better and more consistent results than a demotivated team.

There are dozens if not hundreds of motivational theories to choose from. But before you can apply any of them there is one thing you need to do – you need to get to know your staff. Your staff are a collection of individuals and an approach that motivates one person may have no effect on another. That’s why you need to know what makes each person tick. What are their likes, dislikes and interests? What do they value: is it money, status, or to be seen to have influence with you? The more you know about your team, the more effective your efforts at motivation ...

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