QUESTION 12
HOW CAN I DELEGATE EFFECTIVELY?
Why it’s important: You don’t have the time to do everything yourself. To be effective you have to delegate.
Many managers worry about delegating work. They don’t want to be seen as dumping work on people, which can make those people resentful. In some instances they don’t trust their staff (see Question 1) to do a good job. Others don’t want to relinquish control over the work. While yet others think it’s quicker to do the work themselves.
The situational leadership theory of Ken Blanchard and Paul Hersey provides an excellent guide to how delegation can be managed. They suggest that when giving someone a task to do it’s essential to identify the level of direction and support they need. Direction relates ...
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