Notes
Introduction
1. ‘Trust Meltdown VII: The Financial Industry Needs a Fundamental Restart’, edited by Racheline Maltese and Matthias Vollbracht with contributions from Milind Lele, Brian Pallas and Roland Schatz, Innovatio, 2016.
2. www.edelman.com/insights/intellectual-property/2016-edelman-trust-barometer/global-results/
3. The Ultimate Question: Driving Good Profits and True Growth, Fred Reichheld, Harvard Business School Press, Boston, Massachusetts, 2006.
4. Deloitte Millennial Survey (2016). Winning over the next generation of leaders.
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