The Model for Improvement
The Model for Improvement is made up of a set of fundamental questions that drive all improvement and the Plan-Do-Study-Act (PDSA) Cycle. Although the term PDSA Cycle may be familiar to many people, it is, unfortunately, widely misunderstood and misused. In Part Two of this book, the misconceptions and appropriate use are addressed. Combined, the three questions and the PDSA Cycle are the framework called the Model for Improvement (see Figure 1.1).
FIGURE 1.1. THE MODEL FOR IMPROVEMENT.
The three fundamental questions, the answers to which form the basis of improvement, are:
• What are we trying to accomplish? ...
Get The Improvement Guide: A Practical Approach to Enhancing Organizational Performance, Second Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
