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The Facilitator's Fieldbook, 3rd Edition by David W. Jamieson, Tom Justice

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Facilitator Resources

HANDLING CONFLICTS AND COMMONPROBLEMS WITH GROUPS

ImageGUIDE II-50

Facilitating Conflict Resolution

Strategy 1—Pinpoint conflicts.

Identify the specific points of conflict. One way to do this is to first identify what is similar about the views and then what is different. List the similarities and the differences on a flip chart. Showing people that they do not see everything differently helps them approach the conflict more analytically ...

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