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The Differentiated Workforce: Translating Talent into Strategic Impact by Richard W. Beatty, Mark A. Huselid, Brian E. Becker

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CHAPTER 4

Establish Leadership Accountability for Workforce Success

The Line Manager’s HR Role

HOW DO WE ensure that firms clearly understand the unique strategic capabilities required to execute their business strategies and develop a differentiated workforce strategy?

The first step is to recognize that the workforce is not just HR’s problem, and that line managers and HR leaders have joint responsibility for developing talent throughout the organization. However, while the workforce is the single biggest expenditure for most firms (averaging almost 70 percent of all spending), it is also the last “unaccounted for” resource in most businesses. Thus, companies must devote substantial effort to understanding managers’ workforce management responsibilities ...

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