Chapter 1. Professionalism and Problem Solving
PREVIEW OF THE CHAPTER
CASE STUDY: Susan James's Office
ITE Industries, Inc. ▪ Richmond, California
It may have been the lack of a lunch hour, or maybe the lousy pastrami sandwich she had delivered from the corner deli, but Susan James felt particularly out of sorts as she stared at her computer, trying to complete the outline of her latest quarterly report. As head of Purchasing, Susan had been under ...
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