By the end of this chapter, you should be able to:
• Prepare for and conduct a performance appraisal interview.
• Distinguish between the three types of internal change interviews.
• Differentiate between voluntary and involuntary termination interviews.
• Use a questionnaire as a guide for acquiring useful information during exit interviews.
In Chapter 6 we learned about four types of interviews typically associated with employees: coaching, counseling, grievance, and disciplinary. In addition to these, there are four more kinds of employee-focused interviews that ...