By the end of this chapter, you should be able to:
• Provide praise and constructive criticism during coaching interviews.
• Conduct directive and nondirective counseling interviews.
• Focus on facts during grievance interviews.
• Describe the process for and composition of disciplinary interviews.
Once the applicant-related interviews are completed and a person has been hired, there are numerous occasions that may warrant interviews during the time an employee is with you. We will consider four of these occasions in this unit. If you recall from Chapter 1, Jordan was praised and ...