Figure 1 Rainbow Model of Goals
Figure 2 Example CEO Level Goals
Figure 3 Goal/Task Components Project Work Sheet
Figure 5 Sponsor Responsibilities
Figure 6 Change Agent Responsibilities
Figure 7 Target Responsibilities
Figure 8 Advocate Responsibilities
Figure 9 Scenario 1 Maintenance/Floor
Figure 11 Scenario 2 Implementing a Daily Floor Walk
Figure 13 Scenario 3 Software Dev/Integrated Billing
Figure 15 Jane’s Example, SATA Analysis Step 3
Figure 16 Jane’s Example, SATA Analysis Step 4
Figure 18 The Arc of Follow-Up
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