CHAPTER THREE
1. Charles Fishman, The War for Talent (CITY: Fast Company, August 1998), 104.
CHAPTER FOUR
1. Daniel Goleman, Working with Emotional Intelligence (New York: Bantam, 1998), 9. Also by Daniel Goleman, Emotional Intelligence (New York: Bantam, 1995), chapter 10.
2. Robert K. Greenleaf, Teacher as Servant (The Greenleaf Center for Servent-Leadership, Indianapolis, 1979).
3. Richard Carlson, Don’t Sweat the Small Stuff ’(New York: Hyperion, 1997), 65.
CHAPTER FIVE
1. Frances Hesselbein and Paul M. Cohen, eds., Leader to Leader: Enduring Lessons on Leadership By the Drucker Foundation (San Francisco: Josse-Bass Publishers, 1999), 279.
* Financial data and Fortune magazine information from Whole Foods Market, Inc., 1998 report ...
