Contents
Part I: Why communicating with strangers is the key to business success
Chapter 1: Is the internet limiting serendipity?
Chapter 2: Action brings activity
Chapter 3: Find the commonality
Chapter 4: How behaviour determines outcomes
Chapter 5: Sameness creates comfort, difference creates opportunity
Part II: How to start a productive conversation with a stranger
Chapter 6: Making a positive first impression
Chapter 7: Networking freestyle — make the first move
Chapter 8: Networking at events
Part III: How to build effective business relationships online
Chapter 10: Digital etiquette and body language
Chapter 11: Don’t forget the telephone
Part IV: How to understand and leverage behavioural styles
Chapter 13: Behavioural profiles
Part V: How to boost and utilise your personal network
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