9. Troubleshooting the Project

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Program ManagerProject Manager

“Happy families are all alike; every unhappy family is unhappy in its own way.”

—Leo Tolstoy, Anna Karenina1

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Figure 9.1 Leo Nikolayevich Tolstoy.

Tolstoy’s aphorism applies to software projects, too. There are many patterns of unhappiness in a software project, which are usually manifested in a couple dozen symptoms.

This chapter focuses on these patterns, the symptoms, and how to recognize them. By now, I hope you are convinced of the value-up paradigm, which asserts that we apply systems ...

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