Index

Note: Page numbers followed by, “f” and “t” indicate, figures and tables respectively.

A
A Strategy for Developing a Corporate-Wide Scoreboard, 43
ACE (a consensus of experts)
system
basic approach, 246–251
benchmark jobs, 251
performance standards, gaining acceptance for, 246
review session, 254
spreadsheets, developing, 254
team charter, 252
team-based approach, 245–246
team of experts, 251–252
time ranges, 249, 250f–251f
work content comparison, 249–251
work content time, 253, 253f
work groupings, 249, 250f–251f
Team Benchmarking Process™, 19, 69, 91, 208–211, 242, 255f
benchmark jobs, 245
constraints, 243
continuous reliability improvement, 245
evidence of success, 242
expectations, 243
investment for planners, 245
maintenance work ...

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