Index

accepting risk, 36

action plan for projects, 19

active voice, 76

address book, 101

air travel, 105–106

alarm, setting for dialogue limit, 65

answering machines, 90

Apple iPhone, 103

appointments, scheduling, 24

Ascent of Man, The (Bronowski), 86

attitude, change in, 51

audience for speech, 74–75

authority, 71, 73

autodialer, 26

automatic dialing, 90

avoiding threats, 35–36

believability of presenter, 75

billable hours, log of, 13

Blackberry, 103

boss

and delegation, 72

managing, 48

breaks in work, 13, 48

brevity for speech, 75

Bronowski, Jacob, The Ascent of Man, 86

“BYC” (because you can) syndrome, 102

calendar time, vs. duration, 34

call forwarding, 90

call waiting, 90

callbacks, 89

chartConstructor 2.1 for Macintosh, 37

chat programs, ...

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