Dreyfus at Work: Herding Racehorses and Racing Sheep
Now that we’ve looked at the Dreyfus model in detail, let’s see how to apply the Dreyfus lessons at work. In software development at least, it turns out that we tend to apply them pretty poorly.
Experts aren’t perfect. They can make mistakes just like anyone else, they are subject to the same cognitive and other biases that we’ll look at later (in Chapter 5, Debug Your Mind), and they will also likely disagree with one another on topics within their field.
But worse than that, by misunderstanding the Dreyfus model, we can rob them of their expertise. It’s actually easy to derail an expert and ruin their performance. All you have to do is force them to follow the rules.
In one of the ...
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