Contents
1 What Does It Mean to Manage Change?
What Can You Do to Manage Change?
Taking a Proactive Approach to Change Management
Understanding the Five Types of Change
Six Key Competencies for Change Leaders
Build Change Management Skills
Creating a Performance Improvement Plan
Factors Indicating the Need for Change
What Happened to Simmons Stores
Avoiding Complacency and Stagnation
Diagnosing the Impact of Change
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