20. Using Mail Merge

In This Chapter

Understanding the basics of mail merge

Starting a mail merge in Outlook

Using Word’s Mail Merge Wizard

Nothing says “impersonal” as well as a form letter. Fortunately, it’s easy to use Outlook’s Contacts to create customized letters or labels in Word for print or email.

Whether you are sending a traditional mailed letter or sending email, you can use Mail Merge to customize form letters to make them appear more personal and directed specifically at the recipient. Mail merge makes it easy to create address labels and address books too.

You can start mail merges from either Outlook or Word, and you can use a number of options for configuring the mail merge. Starting a mail merge in Outlook gives you ...

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