Organisational Change

9.2 DEVELOPMENTAL SUPERVISION

Supervision is the basic managerial function during the change process. It is the process of facilitating and monitoring individual and team efforts to achieve organisational goals, and facilitating the growth of individuals and the team. This function has evolved over several periods of development of the service and practice of effective change management.

The traditional concept of supervision was to ensure that the tasks were done as planned by the supervisor, by the employees working under him. The concept of developmental supervision is radically different from the traditional one. The following four major factors define the concept of developmental supervision (Fig. 9.1).

 

Fig. 9.1 Concept of developmental ...