7.1.1 Meaning of Diagnosis
“To know” is the central concept in diagnosis. Most of the calculated management decisions are based on some sort of analysis of the situation or on diagnosis. In every organisation, the individual, irrespective of his level, is involved in an executive cycle. This executive cycle incorporates diagnosis, decision, action, and evaluation, as can be seen from Fig. 7.1.
Fig. 7.1 Executive cycle
This cycle makes it very clear that as long as the executive's decisions and actions are not impulsive, his ability to diagnose directly affects his performance. Diagnosis means a cognitive analysis of the need to change, where ...
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