6.5.5 Change Process as Unfreezing, Changing, and Refreezing
The process of change has been characterised as having three basic stages: unfreezing, changing, and refreezing. This view draws heavily on Kurt Lewin's adoption of the systems concept of homeostasis or dynamic stability, as shown in Fig. 6.4.
Fig. 6.4 Lewin's model for process
What is useful about this framework is that it gives rise to thinking about a staged approach to changing things. Looking before you leap is usually sound practice.
What is not useful about this framework is that it does not allow for change efforts that begin with the organisation in extremes (that is, ...
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