11.3 ROLE-ORIENTED MODEL

Changing organisational roles can bring about organisational change. It has been argued that individual change is too expensive in terms of time and effort, and may not necessarily lead to organisational change. If organisational roles can be modified, these will, on the one hand, increase individuals' involvement, and, on the other, increase organisational effectiveness.

One approach used for organisational change is that of role efficacy. Role efficacy has been already explained in the chapter “Manager as a Change Catalyst.”

Organisational roles are analysed for role efficacy (potential effectiveness) in terms of the following 10 dimensions (Fig. 11.1). The more these dimensions are present in a role, the higher the ...

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