Chapter 8. Eliminating Contaminants

  1. Make sure you are giving your employees enough control to encourage them to take initiative.

  2. Identify your own control habits so you can avoid overly controlling management behaviors.

  3. Manage your own motivation to make sure you are positive and enthusiastic enough to motivate others.

  4. Identify situations in which employees feel unfairly treated and manage them so as to keep them from losing motivation.

  5. Demonstrate open questioning, active listening, and creative problem-solving skills to help your employees resolve their conflicts productively and prevent the conflicts from destroying motivation.

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