Chapter 11. Using Recognition and Rewards

  1. Recognize when recognition and reward tactics are appropriate and when they are not.

  2. Develop creative ideas for employee recognition and rewards.

  3. Match recognition and reward options to employees' top work motives to make sure they are appropriate.

  4. Design recognition and reward systems that create high employee involvement.

  5. Provide informal recognition and rewards in your daily interactions with employees.

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