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Microsoft Dynamics CRM 4.0 Unleashed by Damian Sinay, Marc J. Wolenik

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Chapter 14. Settings and Configuration

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Proper setup and configuration of Microsoft Dynamics CRM is critical to a successful implementation.

As you have seen in the previous chapters, and as we make clear in this chapter, the Settings area drives most of the core functionality for Microsoft Dynamics CRM. From User setup, to template management, to language options and workflows, the Settings area quickly becomes the place to go for proper configuration and tuning of your business.

Note

The Settings area is a carefully controlled access point. In fact, previous versions of Microsoft CRM assumed ...

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