Service Calendar
The Service Calendar checks resource availability and schedules Appointments for the resources. Figure 10.7 shows the Service Calendar interface. When a customer calls to request a service, you can easily manage a general agenda and reserve or request a time for a resource or equipment based on the requested service. In addition, you can manage the existing schedules and make changes, if necessary.
FIGURE 10.7 Main Service Calendar interface.
By default, the Service Calendar shows the time and usage allocation for Facility/Equipment and the tasks scheduled for the users.
Note
The Service Calendar is available only to users with ...
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