Managing Up (HBR 20-Minute Manager Series)

Index

authority, reactions to, 13–14

 

boss

—See also manager

—responses to authority of, 13–14

—toxic, dealing with, 43–46

 

collaboration, 25, 28, 58

communication

—about problems and opportunities, 38–40

—disagreements, 40–42, 47

—listening and observation skills, 33–38

—with manager, 33–47

—strategic, 57–58

—with toxic boss, 43–46

conflict, approaches to, 18

counterdependency, 13

credibility, establishing, 52–54

cross-functional teams, 53–54

 

deadlines, 37, 56

delegating, 29

dependency, 13

direct reports

—delegating to, 29

—management of, 25

disagreements, 40–42, 47

 

expectations

—limits of managing up and, 29–30

—of manager, 23–26

—managing, 23–30

—setting your own, 27–29

expertise, establishing, 53–54

 

feedback, 42

 

goals

—linking ideas ...