About the Author

Linda Mattingly, a certified Organizational Change Specialist. While I have used organizational change principles in various roles throughout my career, I became a full-time organizational change specialist in 2005, when I was hired by Siemens PLM (formerly UGS) to join a team tasked with developing a best practice organizational change management (OCM) methodology to improve outcomes on client services deployment projects, primarily (but not exclusively) in the aerospace, automotive, and high-tech industries. To ensure strong support throughout the client services group, the Siemens PLM OCM development team worked closely with the services manager, project managers, and solution architects through every phase of the project. ...

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