Part 1: The basis of a unified content strategy

1 The basis of a unified content strategy

2 Intelligent content

Content can be considered the lifeblood of an organization; without meaningful content that supports products, services, and business processes, an organization would soon wither away. In Chapter 1, “Content: The lifeblood of an organization,” we explore how to get content out to the right customer at the right time and in the right format. We introduce the concept of a unified content strategy and discuss the implications of what the “content silo trap” can mean for an organization’s success.

One of the challenges facing anyone considering a content strategy, whether on the scale of a single web offering or a global enterprise, is ...

Get Managing Enterprise Content: A Unified Content Strategy, Second Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.