Making the World Work Better: The Ideas That Shaped a Century and a Company

Index

A

action within complex systems, in mastery of 255, 310–325

for health issues 322–323

for public safety programs 318–320

for social services 315–317

Adams, Douglas 81

advanced business analytics 81–82

Advanced Research Projects Agency (ARPA) 92–94

ARPANET 94, 95, 96

TCP/IP development and 96–97

time-sharing systems and 117

Advanced Silicon Technology Lab 181

African Americans, at IBM 151

under Watson, T., Jr., as equal opportunity issue 234

Aggarwal, Shyam 204

Ahr, Homer 303–304

AI. See artificial intelligence

Air Force. See US Air Force

airline industry See Sabre reservation system

Akers, John 165

Alameda County, California, social services agency in 315–317

SSIRS and 316–317

Aldrin, Buzz 303

Alexander VI (Pope) 272

Allen, Paul 119

Almaden ...