Acting
Acting—the last step in the difficult process of making the world work better—should really be a formality. If we’ve gathered all the data, organized it, rooted out cause and effect and convinced the stakeholders and ourselves that there’s a better way, well, then just flip the switch.
Where do we begin?
What does it take to overcome the status quo?
Redesign or start over from scratch?
How will we find consensus?
How much risk is acceptable? ...
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