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Leading an IT-Savvy Firm

By now we hope you’re convinced that you should become IT savvy and build a digitized process platform for your firm. Being IT savvy pays off. Our research found that firms that are above average on both IT savvy and IT spending have margins 20 percent higher than industry average. In contrast, firms with less than average spending and savvy have margins 32 percent lower than their industry.1 Just as important, being IT savvy puts you in a position to take advantage of future business opportunities.

In this chapter, we ask you to first assess your firm’s IT savvy. Then we discuss the leadership roles necessary to lead you through the IT savvy journey. We also discuss what vendors can do to help ...

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