Chapter 11. Managing mobile devices

Although it probably didn’t seem so at the time, network management used to be relatively simple. Workers sat down at a desk, where they logged on to a company-issued PC and connected to company-owned resources on company-managed servers.

Today, that’s all changed.

In our new Bring Your Own Device (BYOD) world, workers expect to be able to do their job from anywhere, using any device, with full access to their work resources and data. That proliferation of devices makes many traditional management techniques impractical at best and often technically ...

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