Apply a Coach's Methods

  • Balance your feedback. As Ken Blanchard and Spencer Johnson said in The One Minute Manager, "Try and catch them doing something right."[5] Many presenters hear nothing but negatives about their presentations. An occasional pat on the back might be appreciated by your presenters, though they might look warily at something so out of character.

  • Give feedback tactfully. In the heat of the action, it's easy to come down on the speaker with "hobnailed boots," to beat him or her into the ground. Humiliating and clobbering the speaker may be momentarily satisfying but may backfire as conflicts erupt, personalities clash, issues get clouded, and other audience members turn on the caustic critic.

  • Keep the environment safe. Group ...

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