Notes

  1. Lee Iacocca, Iacocca, An Autobiography (Toronto: Bantam, 1984), pp. 16, 54.

  1. Interview, October 3, 1991.

  1. Interview, June 17, 2003.

  1. Interview, June 27, 2003.

  1. Greg Jaffe, "What's Your Point, Lieutenant? Please, Just Cut to the Pie Charts," Wall Street Journal, April 26, 2002, p. 1.

  1. Interview, July 20, 2003.

  1. Martha Rader and Alan Wunsch, Journal of Business Communication, Summer 1980, p. 35.

  1. Interview, June 20, 2003.

  1. E-mail, June 30, 2003.

  1. Interview, July 15, 2003.

  1. Interview, June 23, 2003.

  1. U.S. Air Force, Presenter's Guide, Document 27-3-72/3000.

  1. Robert Levinson, "Executives Can't Communicate," Dun's Review, December 1972, p.119.

  1. Interview, June 20, 2003.

  1. Interview, June 18, 2003.

  1. Interview, June 23, 2003.

  1. Interview, June 27, 2003.

  1. Interview, ...

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