Contents
Introduction from previous edition
Part 1 What it means to be assertive
1 What does it mean to be assertive?
2 Feel good about yourself and make others feel good too
3 Say what you want and what you donât want
4 How to deal with other peopleâs expectations and demands
Part 2 Putting it into practice
5 How to be assertive with your family
6 How to be assertive with your friends
9 How to be assertive at interviews
10 How to be assertive in meetings
11 How to help others to be assertive
12 How to deal with difficult people
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