Contents
Leading Change: Why Transformation Efforts Fail
John P. Kotter
David A. Garvin and Michael A. Roberto
Leading Change When Business Is Good: An Interview with Samuel J. Palmisano
Paul Hemp and Thomas A. Stewart
Debra E. Meyerson
W. Chan Kim and Renée Mauborgne
Ronald A. Heifetz and Marty Linsky
The Real Reason People Won’t Change
Robert Kegan and Lisa Laskow Lahey
Michael Beer and Nitin Nohria
The Hard Side of Change Management
Harold L. Sirkin, Perry Keenan, and Alan Jackson
Why Change Programs Don’t Produce Change
Michael Beer, Russell A. Eisenstat, and Bert Spector
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