Chapter 14. The Full Scoop on Full-Scope Evaluation
Joan C. Dessinger, James L. Moseley
What is this thing called full-scope evaluation? What makes it different from just plain evaluation? Why is there a chapter devoted to full-scope evaluation in this handbook on human performance technology (HPT)? Is it something you ought to do?
The authors of this chapter believe that evaluation is more than a separate process box at the end of the HPT model; that is why we added relationship arrows when we expanded the model for Fundamentals of Performance Technology in 2000 and revised the arrows in the 2004 second edition (Figure 14.1). The arrows indicate that evaluation is, or should be, an integral and integrated part of the performance-improvement process; ...
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