Appendix . Answers for Quick Checks

CHAPTER 1 QUICK CHECK ANSWERS

1:

E-mail is a public conversation where image and etiquette are critical. True or False?

A1:

True

2:

Because e-mail is private, it leaves no formal record or back-up documentation after it is sent. True or False?

A2:

False

3:

Name two ways e-mail is an effective time management tool.

A3:

  1. Can be composed or read when user has time

  2. Can reduce telephone tag

  3. Can stay in mailbox as reminders

4:

Why can the meaning of an e-mail message be misinterpreted?

A4:

Voices, gestures, pauses, and other nonverbal cues are lost.

5:

Traditional copyright laws do not apply to information sent through e-mail. True or False?

A5:

False

6:

In business communications, e-mail is expected to be fast and casual. True ...

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