CHAPTER 7: TECHNOLOGICAL IMPACTS

Technology has both the potential to hinder and to improve E-Discovery efforts. The following sections explore discovery-related issues with existing technologies, the characteristics of commercial products in the E-Discovery space, and technologies that build a solid foundation for effective E-Discovery processes going forward.

Discovery-related challenges with existing technologies

E-mail

E-mail is the number one type of record requested to support legal or regulatory inquiries.19 Based on its volume, lack of structure, and distributed nature, it is also one of the most challenging record types to deal with from a discovery perspective. End-users often have the ability to manipulate their own mailboxes, ...

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