INDEX

images

A

Acquisition of paying customers, 150156. See also Cost of Customer Acquisition (COCA); Lifetime Value (LTV) of an Acquired Customer

and budgeting/purchasing authority, 153

in consumer vs. B2B environments, 153

mapping the process for, 151152

mechanical water filtration systems example, 154155

by “PayPal for Kids,” 155156

time factors in, 153

Adidas, 63

Adjacent markets, 159, 263

Advertisers, 165

Advertising, as Sales Process, 197

Advertising business model, 169

Advocacy/sale mode, 143

Advocates, 141

AdWords, 9

Aggregate sales, 207

Alsa (footwear company), 63

Altaeros Energies, 9495

Amazon, 153, 172, 210

Ameresco, 171

Amie Street, 172

Anderson, Howard, 168

Android, 71

Annual revenue, 60

Apple, 8, 9, 71, 124, 127, 165, 201

Application (of product):

obtaining information on, 34

at SensAble Technologies, 38

Ariely, Dan, 43, 167, 247

Artificial Intelligence Laboratory (MIT), 36

ASICS, 63

“As-is” state, 106

Assets:

complementary, 35

Associated Gas Energy, 211212

Automation, 210

Average time to market, 107

Avon, 210

B

Bada, 64

Balsamiq® Mockups, 97

Bandai (toy company), 6162

Baseball Buffet:

End User Profile of, 5556

High-Level Product Specification at, 9597

Bauer, Steve, 127

Beachhead market(s), 4247, 255

choosing, 4344

defined, 263

Persona for. See Persona for beachhead market

segmentation of, 4445

at SensAble Technologies, 4546

at Smart Skin Care, 4647

and Total ...

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