Table of Contents

Chapter 1: Emotional Design

Revolution: Something Lost and Something Found

The Way We Were

Hello, Maslow

Getting the Basics Right

Usable = Edible

Emotion and Memory

The Emotional Design Principle

Chapter 2: Designing for Humans

That Which Unites Us

Human Nature and Design: Baby-Face Bias

The World is Our Mirror

Contrast: Is It Good for Me or Bad for Me?

A Limited Processor

Brand Contrast

The Power of Aesthetics

A Foundation for Emotional Design

Chapter 3: Personality

Personality is the platform for emotion

A Brief History of Personality in Design

Personas

Creating a Design Persona for Your Website

The Power of Personality

Chapter 4: Emotional Engagement

Surprise and Delight

Anticipation, the Velvet Rope, and Status

Priming

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