INDEX

achievements, 17

actions, 40–41, 70–71

immediacy of, 14–15, 46

adaptive thinking, 57–58

American Management Association, 79

Apple iPhone, 18, 87

apps, 18

assumptions, testing, 9–10

attachment, avoiding, 34

attention, changing focus, 39

auditory information processing, 64

baby boomers, retirement of, 88

BlackBerry, 18, 87

brain, cell connections, 11

brainstorming, 22–26

length of session, 23

“brutal questions,” 44

budgeting, zero-based, 72

business, zero-based thinking in, 74

business model innovation, 18

Buzan, Tony, 11, 102

by-products, value in, 94–95

calmness, 71

causal relationships, seeking, 34

challenge, vs. problems, 28, 68

change, 13–14

in industry structure, 87–88

in values and perceptions, 89

clarity of goals, 8–9

cluster problem, ...

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