Tables
2.1 The Nature of Conversations
3.1 How Positive Framing Draws People In and Inspires Engagement
3.2 Examples of Generative Questions
4.1 Principles at Work in Jamal’s Story
4.2 Appreciative Inquiry Principles Summary
5.1 Five Classic Questions for an Appreciative Inquiry Interview
5.2 Appreciative Inquiry 5-D Cycle: Phases and Activities
6.1 Results of Losada and Heaphy’s Research
Figures
3.1 Flipping: Framing a Conversation Worth Having
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